Retail and Merchandising

AWARD QQI Level 5 Award 5M2105

DURATION One year full time

Course Information

Rathmines College proposes to teach students the fundamentals of professional retail practice. Students will learn and acquire a core set of skills to equip them for both the workplace and higher education if they choose a progression route. This will include two essential modules, Retail Selling and Customer Care, bookended by a number of modules which will allow our students, and graduates to, with confidence, progress to the workplace. More importantly, the course will prepare students for the world of retail and for its online of digital/electronic equivalent. The work experience module will allow students to gain meaningful experience in their vocational area with carefully selected partners. The aim for Rathmines College will be to produce graduate who are suitably qualified and work ready. The course will address the surge in opportunities in retail and visual merchandising.

Please note: some courses may involve remote teaching next year depending on Covid and the instruction from the HSE.

Course Requirements

Applicants should have completed Leaving Certificate course or equivalent
Mature Applicants welcome.
All applicants whose first language is not English will be tested at entry

Course Modules
  • Retail Selling
  • Customer Service
  • Work Experience
  • Communications
  • Retail Administration
  • Retail Display
  • Digital Marketing
  • Advertising
Work Experience

Work Experience is an essential part of all our programmes and gives students the opportunity to apply the knowledge and skills acquired on the course.


Retail Practice 5M2105

Career Opportunities

This course will teach students the fundamental skills of working in a retail environment, both in situ and online. It will be underpinned by very practical applications to include retail display and advertising, administration and customer service. Students will be given training in essential skills to include marketing, word processing and communications to allow graduates to progress their careers in either retail or merchandising.

Further Education Links

On successful completion of a QQI Level 5 course students have the opportunity to progress within Rathmines College to:

QQI Level 6 Advanced Certificate in Business 6M4985;
QQI Level 6 Advanced Certificate in Business – Legal 6M4985;
Our Professional Accounting Department where they may choose from a range of ACCA and ATI Professional Accounting courses.

Students who achieve the required results in their level 6 award will have the opportunity to apply for advanced entry to a number of Higher Education colleges including DIT, NCI, ITB and ITT. 

QQI Level 5 award holders may also apply to a wide variety of Higher Education colleges through the CAO system. Click here to see current links from our QQI business awards to Higher Education courses in the Dublin area. See the CAO website and the websites of the relevant higher education institutions for more information. Please note that some higher education courses have specific results and subjects requirements.

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